How do I make a return?Updated 2 months ago

Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging with tags still attached!

Return by mail

Below is a link to our online returns and exchanges system. From there you can enter in your return or exchange and be taken care of! We cover all shipping expenses.

https://burlebo.loopreturns.com/#/

Refund process

We will be on the lookout for your return. The typical turnaround time for processing a refund could take up to 7 business days. Once the return has been processed it may take a few days for the credit to go back onto your account (this depends on the bank). 

Non-Returnable items

Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page.